BOB SAILS SERIESSay something meaningful, even when you're not sure what.

Harris Broadcasts: Communicate to Convert

Like Bob Harris finding unexpected connection in Tokyo, you'll learn to cut through noise, say what matters, and get heard.

  • Build team culture that scales with you
  • Design campaigns that actually convert
  • Create support systems that delight
  • Master the art of business communication

Communicate with Clarity

Clear Signal

Cut through noise. Say what matters. Get heard.

Team Harmony

Build a crew that rows together, even when you're not watching.

Support That Scales

Runbooks and escalation paths that don't burn you out.

Find your voice and connect, even when the territory feels unfamiliar.

5 Communication Modules

Inside Harris Broadcasts

5 modules available

Module 1: Build Your Crew
Module 10: Team, Hiring & Operating Cadence - Preview
75 min
Communication

Go from solo to a tiny, high-trust team: OKRs for alignment, structured hiring with work samples, psychological safety, and async-first cadence.

okrs
hiring
onboarding
Module 2: The Solo Navigator
Module 14: Solopreneur Operating System (SOS) - Preview
60 min
Communication

A pragmatic weekly system for solo founders: focus, time blocks, pipeline, money rhythm, and tiny automations that compound.

solopreneur
operating-system
productivity
Module 3: The Art of Cooperation
Module 16: Sales Strategies & Cooperative Frameworks (CRM in Practice) - Preview
80 min
Communication

Pick a sales strategy, partner wisely, and run it from your CRM. Grounded in research; written in plain language.

sales-strategy
cooperation
crm
Module 4: Campaign Blueprint
Module 18: Marketing Campaign System — Specification - Preview
75 min
Communication

Write a complete, reusable Marketing Campaign Specification: goal/KPI, audience, offer & CTA, message pillars, channels & cadence, UTMs, budget, CRM mapping, QA & launch, and measurement.

campaigns
marketing
utm
Module 5: First Response
Module 23: Hold the Line — Customer Success, Retention, and the Flywheel - Preview
70 min
Communication

Acquisition is expensive. Retention is compounding. In this module, you’ll build a Customer Success Flywheel that helps customers get value faster, stay longer, and refer others. You’ll implement a simple customer health model, set up renewal and follow-up automations in GoHighLevel, optionally use ERPNext subscriptions for recurring billing and renewal tracking, and create a weekly routine that keeps churn from sneaking up on you. The output is a complete retention blueprint you can execute immediately.

customer-success
retention
renewals
From Chaos to Clarity

Your Communication Journey

1

Build Your Crew

Define team culture, roles, and collaboration patterns. Create a lightweight operating system for your 1-5 person team.

2

The Solo Navigator

Master solopreneur operations with focus, leverage, and boundaries. Design a standard week that creates leverage.

3

The Art of Cooperation

Learn sales strategy and partnerships—referrals, channels, and cooperative ecosystems that multiply your reach.

4

Campaign Blueprint

Design marketing campaigns from goals to messaging to execution. Create campaigns that actually convert.

5

First Response

Build support runbooks and escalation paths. Delight customers without burning yourself out.

Say Something Meaningful

In Lost in Translation, Bob Harris found unexpected connection in an unfamiliar place by being genuine.

Harris Broadcasts teaches you to:

  • Build team culture that scales without you micromanaging
  • Design campaigns that speak to real pain points
  • Create support systems that turn customers into advocates

Stop shouting into the void. Start communicating with clarity.

What you need before starting

Prerequisites

Bob Sails Core

Complete the core Bob Sails course to document your business context.

Communication Goals

Know what you're trying to communicate and to whom.

Ready to Scale

You're ready to move from solo chaos to scalable communication systems.

What you get:
  • 5 focused modules on business communication
  • Team culture and collaboration frameworks
  • Marketing campaign templates
  • Support runbooks and escalation guides
  • Solopreneur leverage strategies

Ready to broadcast?

Questions about Harris Broadcasts? Let's talk about your communication goals.